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Facility Management Benchmarks (Part 1 of 2)

How does your facility stack up against those of your competitors, not in revenue or productivity but in facility management costs? This is a critical question — and if you’re a facility manager, you need to know the answer. Here at IMPEC Group we’re all about helping businesses and organizations work more efficiently. Here are the principal facility management benchmarks we’ve identified, based on survey data from the International Facility Management Association:

Janitorial cost – Every facility incur common janitorial costs such as staffing, administration, supervision, tools and equipment. The IFMA’s numbers indicate that outsourcing this aspect of facility management costs less than maintaining in-house janitorial resources.

Building maintenance cost – This cost breaks down into categories such as exterior building; roads and grounds; utility/central systems; and processing, treatment and environmental systems. The costs of each category, as well as the grand total, can all be benchmarked against IFMA’s survey results. This area is where we urge managers to develop predictive maintenance systems based on detailed data analysis.

Occupancy cost – This is the cost of making the facility usable by however many human beings inhabit it on a regular basis. This area focuses on utilities, fixed assets, housekeeping and so forth. According to the IFMA, the higher the personnel density, the lower the cost per occupant. You’ll note that the benchmark numbers vary significantly from industry to industry, with research institutions carrying the highest cost by far.

We advise facility managers to compare their categorized and total costs against the mean costs highlighted in the survey. How do you match up? If you need to normalize your numbers, we may be able to help!

In the second and concluding part of this series, we’ll talk about how you can put these benchmarks to work when planning your facility’s future management needs. See you then!