About Impec Group

Our Story

Since its founding in 1991, Impec’s mission, as enunciated by the co-founders Raffy Espiritu and Christine Chen, is to deliver human-centric workplace solutions based on clients’ needs in support of the lifecycle of the workplace.

Impec Group started servicing the critical needs of the cleanrooms and electronic assemblies in the hi-tech and life science sectors in Silicon Valley. Since then, our services have expanded to encompass: strategy, CRE technology, project management, staffing, environmental branding and operations, and site services with the capability to deliver end-to-end solutions—nationally and globally.

Although headquartered in Santa Clara, California, Impec Group has a strong presence and satellite offices in multiple cities throughout the United States.

Company Timeline

1991

Raffy Espiritu founded the company

1995

Christine Chen joined as Co-Founder

2010

Company expanded to include facilities maintenance

2012

Rebranded as Impec Group for integrated workplace solutions

2016

Acquired Facilities First to include workplace staffing and workplace technology services

2018

Acquired Reloconnect to include project management and relocation

2021

Acquired GNU Group to include corporate branding, wayfinding, and signage

Our approach is based on a foundation of listening and collaborating with our clients to fully understand each need, provide solutions swiftly and effectively, and establish successful partnerships.

Mission

Delivering state of the art workplace solutions for wellness and productivity.

Values

We value employee well-being by encouraging growth, upholding integrity and inspiring innovation.

Vision

Providing happy and engaging workplaces for all.

Meet Our Team

Founder, CEO, and President

Raffy Espiritu

Raffy seeks to drive innovation at the workplace through active industry engagement. Aside from writing for several professional journals and speaking at industry events, he has served as the past president of Silicon Valley of IFMA, AFE, and ESD Association of Silicon Valley. Currently, Raffy serves on the Board of the CoreNet Northern California Chapter and is a member of the Commuter Conference of ISPE, San Francisco Chapter. Outside of work, Raffy enjoys writing soulful songs about love, connection, and life in Silicon Valley which you can listen to at the music icon below.
Co-founder, CFO, and General Manager

Christine Chen

Before joining Impec Group in 1995, Christine was an accountant for prominent international banks, the Bay Area CPA and non-profit organizations. After joining Impec Group, Christine spearheaded the development of systems, procedures and guidance that has elevated Impec Group to become one of the top ten facility management firms in Silicon Valley. When she is not crunching numbers, Christine spends her time reading, gardening, visiting parents, and chatting with her daughters and friends.
Executive Vice President of Strategy

Kevin Manning

Before joining Impec Group, Kevin was the CRE Director at several companies before forming his own brokerage company and then serving in three global executive positions where he ideated and lead international corporate services. Kevin currently drives M&A to expand Impec Group's Workplace Management and CRE offerings. In 2006, Kevin won the San Francisco Business Times "Deal of the Year" for landing a 500,000 S.F. HQ lease with a prominent life sciences company.
Senior VP of Project Management

Gina Caruso

Prior to joining Impec Group, Gina was the President of Reloconnect for 30 years. She grew the company from a small provider of move coordination services to one of the leading full-service project management consulting firms in the Bay area. Her passionate commitment to outstanding customer service has remained a core focus of the company. In her spare time, Gina loves to cook and entertain for her family/friends and is legendary for her lasagna making skills.
Senior Director of Customer Solutions

Richard Peterson

As an experienced facility service professional, Richard relentlessly pursues his client’s objective of a clean, safe, and happy workplace. He is deeply involved in the FM community serving as past Chair of the Community Outreach Committee for IFMA SV and current Chair of the Sponsorship Committee for IFMA SF. Richard has been recognized by his peers with the Chapter’s Honors Award at SV for his service and has held a California Real Estate license and FMP credential. Richard’s family is dedicated to being of service to animal rescues and has helped rehome over 100 dogs and cats over the years.
Senior Vice President, Workplace Technology & Strategy

Henry Massey

As a recognized leader in real estate technology, Mr. Massey has 18 years of related experience planning and implementing in all major markets. Before Impec Group, Mr. Massey worked for leading technology solutions, including experts in commercial, educational, entertainment, public sector & healthcare organizations. He is proficient with workplace & space optimization, facility operations, integrated workplace management system (IWMS) software & consulting. Outside of work, Henry enjoys golfing, studying trends in technology, real estate, and stock market, but mostly importantly spending time with his wife and son.
Senior Director of Administration

Jason Fang

With a decade of experience in project management coupled with his strong background in computer and information technology, Jason has re-tooled the company's administrative and special project capability to make Impec Group a technologically driven organization. Jason enjoys cooking and experimenting with gadgets when he and his son are not role-playing with movie characters such as Luke/Darth Vader, Marty/Gorge, Lloyd/Garmadon, and others.
Director of People

Taran Alexander

As a consummate human resource business professional, Taran is passionate about talent development, diversity and inclusion dynamics within the industries of workplace technologies, staffing solutions, and commercial real estate. Taran is an avid cyclist who remains averse to unscheduled dismounts and LOVES speed. Off the bicycle, he enjoys gardening, surfing, and yes, long walks on the beach.
Senior VP of GNU Group

Kevin Wilhelm

Kevin’s career has been a dynamic progression, from his beginnings in creative services including graphic, web, and communications design, to a number of management and leadership level positions. During his 15-year tenure with a full-service advertising agency, his positions evolved through Director of Creative Operations, EVP of Operations, and ultimately as Chief Operating Officer. In his position at GNU, he is responsible for all aspects of the firm’s professional, financial, administrative, and client service performance. Outside of work, Kevin can be found spending time with his wife and two daughters, hitting the dog park with his golden retriever, being actively involved with his church or working on his latest home improvement project.
Director of Custodial Operations

Joe Cigolini

With 35+ years of account and operations management experience in the building maintenance industry, Joe has an excellent track record in exceeding clients' expectations. At Impec Group, Joe reports to and works closely with each client's contact to guarantee that customer requests are satisfied quickly. Joe enjoys spending time with his grandsons and watching sports, especially soccer. He is also a fan of the Niners, the Warriors and the Giants.
VP of Project Management

Renee Ralston

Before joining Impec Group, Renee was the Vice President of Operations at Reloconnect since 1996. She has 30+ years of experience in project construction management in both the private and public sectors. Renee enjoys community volunteer service with the Soroptimist of San Ramon Valley who focuses on supporting local women and girls. She also enjoys traveling throughout the world and playing golf with her friends.
Senior Vice President, Workplace Technology & Strategy

Henry Massey

As a recognized leader in real estate technology, Mr. Massey has 18 years of related experience planning and implementing in all major markets. Before Impec Group, Mr. Massey worked for leading technology solutions, including experts in commercial, educational, entertainment, public sector & healthcare organizations. He is proficient with workplace & space optimization, facility operations, integrated workplace management system (IWMS) software & consulting. Outside of work, Henry enjoys golfing, studying trends in technology, real estate, and stock market, but mostly importantly spending time with his wife and son.
Senior CAD/CAFM Manager

Michael Nelson

Before joining Impec Group, Mike spent 20 years in the industry with workplace technologies such as ARCHIBUS, FM systems and Tririga. His expertise lies in integrating CAD with technology which includes documenting and implementing CAD/CAFM standards, and processes for drawing maintenance and creating robust technical documentation. Mike enjoys being outdoors doing a variety of things like mountain biking, hiking, running, off-road motorcycling, and hanging out.
Senior CAD/CAFM Administrator

Shayne Shirey

Before starting at Impec Group in 2019, Shayne worked at JLL for 3 years and at BRG for 8 years prior to their acquisition by JLL. Now at Impec Group, Shayne manages and maintains CAD and CAFM drawings and data, updates archived facility drawings and CAFM drawings. In the past, Shayne has worked at Dowco Marine as a Marine Engineer for two years. He also has experience with architectural firms and worked with design teams for Herman Miller Inc. for Nortel Networks designing floor plan layouts and architectural changes.
Workplace Technology Advisor of IWMS Solutions

Kiersten Smith

Kiersten has been working with Corporate Real Estate Technology for nearly a decade. Prior to Impec Group, she started her career in the IWMS world as a Product Specialist of the Lease Administration module, specifically. After several years of successfully assisting with implementation and development, Kiersten turned her focus to Customer Success Management. Her happy clients and diverse background positions her for success in Workplace Technology Advisory with Impec Group. When she is not busy consulting on Lease Administration solutions, her favorite things to do are hiking with her 2 children and backpacking and climbing with friends. She enjoys documenting her adventures by always having a camera close by.
Raymond Lepine Jr.
Director of Workplace Technology Advisory

Raymond Lepine, Jr.

Over the past 35 years, Ray Lepine has held various roles in the field of Corporate Facility and Project Management, including Banking, Retail, and Utilities Industries. He received a B.S. degree in Construction Management from LSU and holds a Certified Facility Manager (CFM) designation from IFMA.

Ray is currently Director of Workplace Technology Advisory at the Impec Group, an innovative workplace solutions firm, servicing fast-growing companies, cities, and prominent organizations nationwide.

As part of the Impec Team, Ray helps clients drive positive employee experiences by delivering effective workplace solutions and CRE Technology. The approach is based on a foundation of listening and collaborating with clients to fully understand each need, provide solutions swiftly, and establish successful partnerships.

Director for Workplace Technology and CRE Tech Advisor

Nicole Jackson

Nicole’s focus in managing critical lease data for our Workplace Strategy and Technology Team adds strategic value as organizations continue to evolve their operations.

Nicole’s impressive career in Corporate Real Estate spans 17 years. She managed real estate technology implementations, technology for lease administration, facilities management, lease accounting, space management, transaction management and project management. Her accomplishments around successfully building lease administration departments from the ground up earned her universal accolades.

Before Impec Group, she acted as Manager of Lease Administration at First American Title. In this role she maintained responsibilities for lease administration, real estate technology, including managing implementations, lease auditing, and the most important piece in lease administration, the management of critical lease data.

Senior VP of Project Management

Gina Caruso

Prior to joining Impec Group, Gina was the President of Reloconnect for 30 years. She grew the company from a small provider of move coordination services to one of the leading full-service project management consulting firms in the Bay area. Her passionate commitment to outstanding customer service has remained a core focus of the company. In her spare time, Gina loves to cook and entertain for her family/friends and is legendary for her lasagna making skills.
VP of Project Management

Renee Ralston

Before joining Impec Group, Renee was the Vice President of Operations at Reloconnect since 1996. She has 30+ years of experience in project construction management in both the private and public sectors. Renee enjoys community volunteer service with the Soroptimist of San Ramon Valley who focuses on supporting local women and girls. She also enjoys traveling throughout the world and playing golf with her friends.
Director of Project Management

Tina Mink

With experience in interior design and facilities management, Tina joined Reloconnect in 2007 as a Project Manager, and was promoted to Director of Project Management before assuming Account Management responsibilities for Impec Group’s largest client in 2017. Tina has enjoyed her work with clients in several sectors including biomed, healthcare, technology, public utility, and non-profit. In her spare time, Tina enjoys working in her garden and is especially partial to cultivating succulents.
Space Planner/AutoCAD/Designer

Suzanne Dabby

Prior to joining Impec Group, Suzanne worked with Reloconnect since 2003 as a designer. She has a background in interior architecture, planning and design and now works at Impec Group as a Project Manager and CAD Specialist. Outside of work, Suzanne enjoys travelling to settings that include architectural, artistic, and natural environments.
Project Manager

Jenifer Haas

Prior to joining Impec Group, Jenifer was a Project Manager with Relocation Connections for 7 years. She has 25 years of experience in Facilities Planning and Project Management. Jenifer is committed to outstanding customer service for her clients. Jen has whippets and is on the Board of one of the largest Whippet clubs in California. She participates in racing and showing her dogs for the fun of the breed.
Associate Project Manager

Lilith Hom

Prior to joining Impec Group, Lilith was a Project Coordinator for Reloconnect for six years. Her career began in Information Technology during the late 90s. After switching paths, Lilith has since worked in the Architectural and Commercial Furniture Dealership fields. Outside of work, Lilith loves to cook and bake. Her latest obsession is designing cheeseboards.
Project Manager

Diane Crowe

At Impec Group, Diane manages commercial construction and relocation projects. She brings with her over 30 years of experience in both private and public sectors and enjoys her role as the primary liaison between the project team and corporate client. In her free time, Diane loves traveling to far-away places with her husband. She also enjoys trips to Disneyland with her children and grandchildren.
Project Manager

Jennifer Harris

Jennifer has over 10 years of project management, professional services, and consulting experience. Prior to Impec Group, she worked as a Senior Project Manager in Washington, DC for Blue Cross Blue Shield Association. She has also managed cross-functional international teams for large scale digital and technology efforts including The White House, Nasdaq’s website redesign. In her free time, Jennifer enjoys volunteering, museums, tennis, getting to know California, and travel.
Senior Director of Customer Solutions

Richard Peterson

As an experienced facility service professional, Richard relentlessly pursues his client’s objective of a clean, safe, and happy workplace. He is deeply involved in the FM community serving as past Chair of the Community Outreach Committee for IFMA SV and current Chair of the Sponsorship Committee for IFMA SF. Richard has been recognized by his peers with the Chapter’s Honors Award at SV for his service and has held a California Real Estate license and FMP credential. Richard’s family is dedicated to being of service to animal rescues and has helped rehome over 100 dogs and cats over the years.
Director of Custodial Operations

Joe Cigolini

With 35+ years of account and operations management experience in the building maintenance industry, Joe has an excellent track record in exceeding clients' expectations. At Impec Group, Joe reports to and works closely with each client's contact to guarantee that customer requests are satisfied quickly. Joe enjoys spending time with his grandsons and watching sports, especially soccer. He is also a fan of the Niners, Warriors and the Giants.
Lead Supervisor

Agustin Sanchez

Jaime has been with the company for 7+ years as a driver and transitioned to a Supervisor in 2020. Jaime oversees operations in multiple cities in the East Bay. He is committed to delivering high quality work and exceeding client’s expectations. Jaime enjoys watching Mexican soccer and aspires to become a DJ. On his time off, he likes to work as a DJ and work on his cars.
Site Supervisor

Estrella Lopez

Estrella has 25 + years of experience with janitorial service and consulting, apartment renovation, post construction clean-up and housekeeping. Companies that were losing their contracts due to performance issues hired her to not only save their contracts but also gain more business. Estrella’s week would be incomplete without spending time in her garden. Gardening not only helps her relax and recharge for a new week, but also gives her inspiration and creativity.
Site Supervisor

Jaime Pahua

Jaime has been with the company for 7+ years as a driver and transitioned to a Supervisor in 2020. Jaime oversees operations in multiple cities in the East Bay. He is committed to delivering high quality work and exceeding client’s expectations. Jaime enjoys watching Mexican soccer and aspires to become a DJ. On his time off, he likes to work as a DJ and work on his cars.
Human Resources Manager

Taran Alexander

As a consummate human resource business professional, Taran is passionate about talent development, diversity and inclusion dynamics within the industries of workplace technologies, staffing solutions, and commercial real estate. Taran is an avid cyclist who remains averse to unscheduled dismounts and LOVES speed. Off the bicycle, he enjoys gardening, surfing, and yes, long walks on the beach.
Founder, CEO, and President

Raffy Espiritu

Raffy seeks to drive innovation at the workplace through active industry engagement. Aside from writing for several professional journals and speaking at industry events, he has served as the past president of Silicon Valley of IFMA, AFE, and ESD Association of Silicon Valley. Currently, Raffy serves on the Board of the CoreNet Northern California Chapter and is a member of the Commuter Conference of ISPE, San Francisco Chapter. Outside of work, Raffy enjoys writing soulful songs about love, connection, and life in Silicon Valley which you can listen to at the music icon below.
Workplace Services Community Manager

Cate Levings

Originally from the Midwest, Cate has grown her career with experience on both coasts. Early on in Sales/Account Management then evolving organically into roles in Workplace Operations specializing in Employee Experience. Her strong passion for helping others drives her mission of going above and beyond, exceeding client expectations. When not at the office, Cate spends her time trail running, hiking, enjoying nature and finding ways to make the world a better place through kindness, compassion and holistic living.
Senior VP of GNU Group

Kevin Wilhelm

Kevin’s career has been a dynamic progression, from his beginnings in creative services including graphic, web, and communications design, to a number of management and leadership level positions. During his 15-year tenure with a full-service advertising agency, his positions evolved through Director of Creative Operations, EVP of Operations, and ultimately as Chief Operating Officer. In his position at GNU, he is responsible for all aspects of the firm’s professional, financial, administrative, and client service performance.
Outside of work, Kevin can be found spending time with his wife and two daughters, hitting the dog park with his golden retriever, being actively involved with his church or working on his latest home improvement project.
Principal, Director of Design at GNU Group

Dickson A. Keyser

As Director of Design for the GNU Group, Dickson develops creative strategies, provides design direction and manages the execution of design solutions for the firm’s branding, environmental graphic and print communications programs. Dickson is well versed in the technology and science of environmental graphics and his creative solutions balance creative flair with pragmatic and workable solutions. When not at GNU Group, Dickson can be found hiking and camping with his family along with shooting photography.
Managing Principal of GNU Group

Ronnie Gandhok

Ronnie Gandhok, GNU Group’s Project Director, brings over 20 years of experience developing and managing large wayfinding programs for clients across North America. Ronnie completed his industrial design degree at Auburn University and joined the team after leading project direction in Toronto and Atlanta. Prior to joining the GNU Group, Ronnie was the Project Director and Associate in Toronto. Leading the firm’s Wayfinding work, Ronnie shepherded large-scale wayfinding masterplanning, interpretation and implementation projects for healthcare, education, institutions, hospitality and corporate. Ronnie’s understanding and ability to simplify and explain the signage and wayfinding industry to non-professionals has been a welcome ability, allowing the client to be comfortable moving through the design and implementation processes.
CEO Emeritus of GNU Group

Phil Murphy

As the previous CEO & Owner of GNU Group, Phil fully developed the leadership team that represents the next generation. He is the architect of GNU's Total Wayfinding System™, a tool for wayfinding in healthcare environments. Phil has also served as a board member of The Society for Experiential Graphic Design (SEGD) and is a member of the Urban Land Institute (ULI), SMPS, CoreNet, Alliance of CEOs, and Vistage. When he is not working, Phil enjoys spending time with his family and grandkids, working out, and traveling to interesting places.
Project Manager of GNU Group

Abner David

In Abner's own words, "Returning to the GNU Group after being away for 6 years felt like getting back together with old friends and making new friends in the process. The Impec Group is also a new friend and after learning about their goal of delivering effective workplace solutions, I knew that my expertise in Environmental Graphic Design would fit in well with the organization."

Our Trusted Advisory Board

Kate Lister

President at Global Workplace Analytics

Larry Morgan

Director of Global Facilities Management at SAP

Carol Sandman

Founder and Principal at AP + I Design, Inc.

David Gray

SVP at Colliers International

Carly Tortorelli

Vice President for Strategic Advisory Services, Saltmine

Tom Suro

Principal at SCI Real Estate Strategy & Workplace Consulting

Luis Morejon

Global Facility Management Lead at Newmark

Dominique Huang

Digital Workplace Program Manager at Microsoft

Carlos Santamaria

Founder and Principal at CEES-Advisors

Samantha S. Low

Director of Tenant Real Estate Advisory Group at Cushman & Wakefield

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