Atlassian, in Mountain View, California, came to the Impec Group wanting to gain insight into their source reduction initiatives. Impec was able to provide the data they requested in a format that made the information easy to manage.
Atlassian’s facility management team wanted to track how much garbage, recyclables, and compost material they produced in an effort to reduce costs associated with waste collection services.
Impec Group implemented a tracking program—CleanTelligent technology—which enables us to create custom reports and data gathering to support the specific needs of our clients. In this case, our janitorial team took daily weights and photos, and recorded all of the data gathered in the report on the CleanTelligent application. Every month, we generate a new report and review the data captured to determine how much weight in each category was being used.
We created a customized strategy to deliver specific reports provided by CleanTelligent. Much of our competition would have recorded this information with pen to paper in a silo. CleanTelligent allows us to gather a plethora of data, including figures to support this specific program. Additionally, we’ve captured quality assurance site walk statistics that help us determine where we are under and over performing so we can zero in on where the program needs fine-tuning.
There are several unexpected challenges that may arise when tracking garbage, recycling, and compost weights for a custodial program:
- Inconsistent data collection: Without proper training and oversight, custodial staff may not consistently collect data on the weights of garbage, recycling, and compost. This can lead to inaccurate or incomplete records.
- Difficulty in identifying materials: Different materials may be difficult to distinguish and may be incorrectly categorized as garbage, recycling, or compost. This can lead to inaccuracies in the weight data.
- Limited technology: Some custodial programs may not have access to the necessary technology to accurately track and record weights, such as digital scales.
- Staff turnover: High staff turnover can make it difficult to maintain consistency in data collection and reporting.
We overcame these challenges with proactive communication, training, and a robust backup/floater program.
The facility management team at Atlassian received the timely and accurate data they requested which allowed them to make the best possible decisions for the team. We exceeded their expectations and they especially appreciated that we collected this data digitally utilizing technology that could customize such reports. After which, we rolled out this same software/technology to improve their quality assurance site walk by gathering data that enabled us to better support the onsite team and fine-tune their custodial program.
A Clear return on investment includes:
- Cost savings: By tracking and managing waste streams more effectively, Atlassian was able to reduce disposal costs & lower the need for additional waste collection services
- Compliance: Keeping accurate records of waste management practices can help a facility comply with local, state, and federal regulations, which can help avoid costly fines and penalties.
- Increased efficiency: By understanding the specific waste streams generated by a facility, it can make more informed decisions about how to reduce, reuse, and recycle materials.
- Improved sustainability: Tracking and managing waste streams can help a facility improve its environmental performance, which can help enhance its reputation and attract socially responsible customers, tenants, and employees.
- In facilities, high staff turnover can make it difficult to maintain consistency in data collection and reporting, so we continue to overcome this with a robust backfill/floater program and ongoing training.
Atlassian was extremely satisfied with the solution we provided:
“I would like to express our gratitude to your Impec Team who supported the Atlassian Mountain View Operations team tremendously during the preparation and execution of the Personal Belongings Collection project. They went above and beyond to contribute to the success of the project!”
– Assistant Facilities Manager